When Raad Mobrem and Frank Jones founded Venice, CA-based Lettuce, Inc.—an order and inventory management platform—they attempted to bridge the gap between commerce and transportation that would make the impractical nature of modern order management software obsolete. That dream shared by the founders has successfully made life easier for small businesses dealing with inventory in transit. Their easy-to-use mobile sales app allows businesses to capture, track and process orders anywhere in real time creating less confusion and headache for those who use the app.
Lettuce is simply innovative due to the problem it solves. Product-based companies struggle with the time-consuming task of manually keeping track of inventory numbers and ever changing customer orders. But powerful desktop softwares are no perfect solution, as they do not allow mobility. The key asset for the Lettuce mobile app is ability to capture orders anywhere, enabling sales reps and entrepreneurs to showcase their products and sell them on the go as well as events without WiFi being necessary.
Combined with a comprehensive analytics suite web app to help users study data and make smart business decisions, free customer service with friendly representatives, and integration with many popular e-commerce and account systems, Lettuce may be the ultimate solution for small business owners.
Pricing and Availability
The web app is accessible on any operating system and browser, and the mobile app is available for iOS on the iPad. Prices are split up into three tiers—$39 a month, $89 a month or $179 a month—to meet the needs and size of any business. Lettuce also has a light tier that’s available for customers who are new or growing (have processed less than 100 orders). Customers who fall under this category are eligible to receive tier 2 features for the tier 1 price ($39).
The interface of the app is wonderfully simple with real-time updates at the user’s disposal. Orders are broken into two areas B2C (Business to Consumer) or B2B (Business to Business). Lettuce also has the ability to customize the processing for orders based on each individual order, which allows users to change strategies when needed. As the world of inventory is ever changing, the feature of custom processing is extremely important and can make-or-break any inventory app’s practical usability.
What it does well
The app is easy to navigate. To access order details and any other actions associated with the order, the user only has to click a specific order to see all the relevant information. Unlike complicated inventory systems that sometimes require days of training, anyone with moderate technological ability can pick up the app with ease. Automation of tasks such shipping labels, packing slips, invoices and shipping calculation just makes life easier.
New users of the app will notice that adjusting inventory details is intuitive. Users can configure custom shipping options, change commissions, and add or subtract products associated with each order. The analytics within Lettuce help businesses crunch data and make smarter business decisions. For example, Lettuce tracks best selling customers and products, which in turn helps prioritize efforts.
It is worth noting that their integrations with popular programs—such as Shopify, Quickbooks and Stripe—and the United States Post Service, UPS and FedEx saves even more time for users of the app.
What we would like to see in future updates
There is not much to complain about when it comes to Lettuce but one thing we would like to see in the future is the mobile app being available on more devices. Currently the mobile app is only compatible with iOS on iPads only. We would love to see the mobile app being accessible on a plethora of devices such as Androids, iPhones, and other tablets, though we wouldn’t be surprised if device compatibility is already planned.
Although in the future we would love to see the mobile app available on a wider variety of devices, that’s being nit-picky. Lettuce is by all means awesome—the intuitive interface mixed with excellent analytics leaves us utterly impressed and we’re sure you’ll think same.