App of the Day
Medical Software April 23, 2014

DrChrono EHR Review

Click here to jump to our interview with DrChrono.

Founded in 2009, DrChrono seeks to provide an “ all-in-one solution” for healthcare providers by offering an intuitive, useful, inexpensive application. The goal is to provide an EHR platform with billing, patient information, scheduling, reminders, and more in an easy-to-use solution where users do not have to be technologically advanced to use it. With a main office in Silicon Valley, California, it seems that DrChrono is continuing to accomplish that goal.

First impressions

The  DrChrono iPad EHR system is very vibrant at first glance. After reviewing and testing the application I found that it is, in fact, not only vibrant but quite impressive as well.

Creating an account requires minimal information and singing in is as simple as entering a username and password or a PIN. The 4-digit PIN is automatically generated by the iPad app and makes the sign-in process much quicker.

Although it did take a while to move through the entire application to see and review its full potential, it did not seem cumbersome, confusing, or difficult.

Pricing & Availability

Users can access the DrChrono application on the Internet from a common Web browser at However, the main iPad EHR application is meant to be used on an iPad running iOS 7 or later. An iPhone application is also available.

Asclepius is the free plan which includes 5 clinical forms, 3 staff accounts, 50 email reminders per month, 10 custom macro buttons, and 20 HCFA 1500.

Other plans are available on a month-to-month or one-year basis. The features with limited amounts in the Asclepius plan are unlimited for the following:

  • Prometheus: $179/mo. or $149/yr. Includes all of the above plus text/phone reminders, billing profiles, a scheduling widget, and more.
  • Hippocrates: $249/mo. or $209/yr. Includes all of the above plus tasks, Mayo Clinic Patient Education, insurance eligibility checks, and more.
  • Apollo: $449/mo. or $399/yr. Includes all of the above plus electronic medical billing and remittance advice, an advanced billing center, and more.
  • Apollo Plus: contact DrChrono for pricing. Includes all of the above plus medical coding review & audit, patient collections, revenue cycle management, and more.

What it does well

DrChrono has many different areas and information within each area. Users have access to an action-type panel on the left which includes Messages, Tasks, Faxes, Lab Results, and more. 

DrChrono left nav screenshot - moblized

A panel on the right accessed through the menu button at the top includes Practice, ERX, Patient Education, and other actions such as Chat and Settings.

DrChrono right nav screenshot - Moblized

The main screen upon login is likely to be seen the most. This is where the patient and appointment data appear. Appointments for the day or specified timeframe appear on the left. Each appointment, shown with the patient’s name, appointment date and time, exam room, and reason for visit are each clickable. 

DrChrono Main View Screenshot - Moblized

When a patient’s name is clicked, their general information appears on the right. Users can then choose to view their chart, schedule, or eligibility (with select paid plans). The filter at the top is great for filtering the results by Date Range, Office or Exam Room, or Status.

Note: The Filters showed as “on” after changing the date range. Even though I then attempted to Reset Filters, I could not tell that it actually worked. The dates did not reset and the Filters continued to show as “on.” This part was a little confusing.

Viewing a patient’s chart pulls up a wealth of information. There are Visit, Patient, or History options available, each with subcategories. The layout is nice with the three main options at the top left and subcategories right beneath them. There are too many fields of information to list per option, so we will just concentrate on the highlights.

DrChrono Patient Screenshot - Moblized

Under the Visit section, Medical / Family / Social History options can be turned on or off. Medications & Allergies are easily readable and editable. Interactions and Pharmacy History are also helpful sections. The Interaction area brings up a separate screen showing drug interaction details per item, which is a convenient feature.

Patient Information contains the basic details one would expect to see. Additional features include Audit Logs of activity regarding that patient. For example, “Opened patient’s chart” displays whenever that activity takes place along with the date and time of that activity. Appointments for that patient can be made in this area and an option to Log a Phone Call is also useful.

The History section contains all previous visit data with appointment date and time, an assessment, and plan details.

Each patient has a Vitals button where their vitals can be entered and their vitals history can be displayed. There is also an option to add a note to each patient’s record and a photo can be added as well.

DrChrono Vitals Screenshot - Moblized

Payment information can be added to a patient’s record along with co-pay amount, payment type, and billing status. The option to process the payment with Square can also be used (with the Square app installed).

Viewing scheduled appointments outside of the initial screen is available and brings up a pop-up box to view appointments on other dates. Users can select a specific date, choose a timeframe such as 2 weeks or 1 month, and notes can be added as well. Patients scheduled on that date are listed with the date and time along with exam room. This is a very handy feature for checking future appointments and patients for those dates.

As mentioned earlier, the layout of the application and all of its pieces is smooth and simple to use. Fields with a pencil icon allow for typing in details, on/off switches allow for quick entering of data, and yes/no checkboxes are available. Fields without a pencil icon, when clicked, bring up a list of possible entries. Users simply choose the appropriate item from the list and click Confirm to add it.

DrChrono offers a speech-to-text feature on some paid plans which could be very handy for entering information in a busy office.

What we would like to see in future updates

While I did not have any difficulty entering data in each area, some sections appeared a little inconsistent. For example, a field for “Seatbelts?” was without a pencil icon. Upon clicking the field the pop-up gave options for “Seat belts were worn” or “Seat belts were not worn”. It seems that this box could have yes/no checkboxes instead – this would make entering the answer much faster, since the answer could only be a yes or a no. Another observation for the fields without pencil icons is that where some pop-ups provided a list in a normal view, others showed the list in a revolving view. The inconsistencies did not inhibit me from entering the necessary information; however, consistency allows the user to know what to expect and provides a nicer flow.

I was unable to locate information or a feature for backups. Therefore an option to sync or backup data to a cloud application or database would be a great addition.

Although there is a Support Center available on the Web application, the iPad Help section would be more useful with a knowledge base or FAQ feature. Currently upon clicking Help on the iPad, it merely displays a Contact Us box.

The Verdict

The DrChrono iPad EHR application could be extremely useful in any physician’s practice. The amount of information and data that can be entered is very useful and the fact that this is an iPad app could provide ease of use plus a lower risk of errors for the medical staff. The application is intuitive and friendly, so wide technical knowledge is not required. Overall, I believe this is a great application, contains more than enough data, and provides reasonable pricing plans without a lot of overhead.

Check out DrChrono in our Marketplace for more detailed information!

Interview with DrChrono Co-founder and COO, Daniel Kivatinos:

Q. What moved you to pursue and build DrChrono? What does it do differently than other products?

Michael Nusimow, my cofounder, was seeing how bad the healthcare system was when his father had become ill and Michael needed to manage his health. With his father taking over 25 medications and doctors getting confused over what drugs were being administered Michael wanted to change this.

It was apparent to me that healthcare was broken as well as I would go time and again to physicians and everything was on paper. I had to call a doctor to get a medical record or lab result faxed to me.

Michael and I got together and our goal, our mission was to connect patients and doctors.

We all have the right to our medical data when we need it and physicians should be able to pull up critical data when you want them to have it.

If you look at the healthcare industry today, healthcare’s communication is predominantly happening through paper, phones, fax machines and in person visits. The industry as a whole has been lagging other industries for decades. Workflows for doctors are horrible, physicians need software that doesn’t slow them down and that doesn’t get in their way, that is way we started DrChrono.

Q. What has been the most challenging experience in building DrChrono?

Building a platform in healthcare takes years. We went into our endeavor with our eyes open about the challenges in front of us, our plan wasn’t to build a company to flip in a few years, our goal is to build the next “100 year healthcare company”, that takes time. We are building the new infrastructure of healthcare. Building amazing medical records interfaces, easy ways for doctors to get reimbursed, better ways for patients to see medical information is all challenging.

We are building a new healthcare infrastructure, an API layer where anyone can build on our  medical API.

Q. What has been a major influence for the design behind DrChrono?

We look at hardware and software that inspires us, looking at and taking inspiration from companies that create amazing design.

For example, take a look at the flipboard iPhone/iPad app, the Path iPhone app, the Spotify iPhone app, these apps aren’t in the healthcare space but make consuming information, sounds and data so pleasant, we want that simple way to consume content to also be available to the medical community. Doctors feel that “wow” when factor using our app.

Q. Who is this app for?

We have three main apps

Q. Who would be a better spokesperson for DrChrono: Superman, Batman, or Spiderman and why?

Batman, since he doesn’t actually have a super power, he is building what he needs to change the world, just like us.

Q. What is in store for the future for DrChrono?

We are doubling down in our mobile initiatives; our goal is to great the best mobile healthcare experience in the world for doctors and patients. So keep an eye out as our apps get better and better. We are also working on building out a platform, laying the ground work for a new healthcare infrastructure, so keep an eye out for some amazing software to be leveraged on top of the DrChrono platform.

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