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Human Resources Software

Elevio

By Robb Lejuwaan / @robbnotes / October 6, 2014

@ElevioApp - Website

"Reduces Support While Still Supporting Your Users"


Product Description

Elevio gives your site the ability to manage common user FAQ's and give contextually relevant popups. 

You can write your own knowledge base articles or sync it with a hosted solution like Zendesk, UserVoice, or Desk. Plus, integrate your live-chat solutions -- like Zopim, LiveChat and Olark -- directly into the tab to avoid "tab overload".

What does this mean for you? 

  • Less support requests (more handled in-browser)
  • A superior user experience (in-line help for users)
  • Satisfied users and support team!

Best Features

  • Contextually relevant and in-line FAQ / Help articles
  • Integrates with popular helpdesk / chat systems
  • Restrict pages / articles based on user groups, emails, and other targeting

Who It's For 

  • Small Business
  • Ecommerce Sites
  • Support Teams

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