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SnapEngage

Customizable Live Chat Software Built to Empower your Sales and Support Teams

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Overview of SnapEngage

Integrations

Pulls user data from your helpdesk, CRM, and social media at the start of chat, and saves transcripts back into the system.

Sales & Support Chat

Built to empower your sales and support teams with priority tiers, transfers, user roles, monitoring, reporting and team chats.

Matches your Website

Give us your artwork, and we’ll customize your chat window to match your site.

Unique Features of SnapEngage

  • Customize your design to match your site
  • Integrate with your existing workflow
  • Mobile-optimized chat
  • SMS-to-Chat
  • Proactive chat invitations
  • Call-Me feature
  • Co-browsing capabilities
  • Simple offline messages
  • Collect additional, hidden information about your visitors
  • Persistent chat across pages
  • Assignment rules for choosing agents
  • Real-time activity monitor
  • Easy to install
  • Analytics integration

Features checked in SnapEngage

  • API Access
  • Agent Management
  • Alerts and Notifications
  • Analytics and Reporting
  • CRM Integration
  • Chat Transfer
  • Co-Browsing Support
  • Custom Triggers
  • Knowledge Base
  • Templating and Macros
  • Ticket Creation

See how SnapEngage works

Specifications for SnapEngage

Pricing

$60 - $420 / Month

Operating Systems
regions

Global

Currency

AUD, CAD, DKK, EUR, GBP, MXN, NZD, USD