App of the Day

Live chat software for business. Intelligent customer engagement.

vs.
SnapEngage

Customizable Live Chat Software Built to Empower your Sales and Support Teams

API Access
Agent Management
Alerts and Notifications
Analytics and Reporting
CRM Integration
Chat Transfer
Co-Browsing Support
Custom Triggers
Knowledge Base
Templating and Macros
Ticket Creation
Pricing

$16 to $149/month

Pricing

$60 - $420 / Month

Operating Systems
Operating Systems
Integrations

27

Integrations

13

regions

Global

regions

Global

Overview

LiveChat is a chat software tool that improves your online customer service. It enables you to immediately respond to customers’ questions and monitor their online behavior.

With LiveChat, you can serve several customers at once,without keeping them waiting. By issuing customized chat greetings, you can proactively engage visitors and start a chat with them. While chatting, you can easily send and receive files without having to resort to 3rd party services.

The LiveChat window comes in 36 languages and a variety of colors and styles. To make the chat option more visible for your visitors, you can set up an eye-catcher that will get their attention. You can also adjust the feel and look of the chat window using CSS styles. 

Integrations

Pulls user data from your helpdesk, CRM, and social media at the start of chat, and saves transcripts back into the system.

Sales & Support Chat

Built to empower your sales and support teams with priority tiers, transfers, user roles, monitoring, reporting and team chats.

Matches your Website

Give us your artwork, and we’ll customize your chat window to match your site.

Unique Features & Benefits

Chats

Quickly respond to your customers and handle several chats at once using the chat improvements.

Tickets

Keep the communication going and handle cases via tickets.

Customization

Fine-tune the look of your live chat and develop your brand awareness.

Tags

Assign case-specific tags to chats and tickets to easily find them in the Archives.

File-sharing

Share file with your website visitors over chat.

Applications

A wide range of applications you can use to monitor your site and chat with visitors.

Archives

Easy access to your previous communication with visitors.

Engagement

Encourage your online visitors to start a chat with you through a personalized chat greeting or a custom chat button.

Social-media

Useful social media integrations will help you grow and nurture your social media presence and follower base.

  • Customize your design to match your site
  • Integrate with your existing workflow
  • Mobile-optimized chat
  • SMS-to-Chat
  • Proactive chat invitations
  • Call-Me feature
  • Co-browsing capabilities
  • Simple offline messages
  • Collect additional, hidden information about your visitors
  • Persistent chat across pages
  • Assignment rules for choosing agents
  • Real-time activity monitor
  • Easy to install
  • Analytics integration

See how it works

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