App of the Day

Live chat software for business. Intelligent customer engagement.

vs.
Pure Chat

Add live chat to your website in under 3 minutes

API Access
Agent Management
Alerts and Notifications
Analytics and Reporting
CRM Integration
Chat Transfer
Co-Browsing Support
Custom Triggers
Knowledge Base
Templating and Macros
Ticket Creation
Pricing

$16 to $149/month

Pricing

Free for up to 30 chats/month,   over that it's $5/operator.

Operating Systems
Operating Systems
Integrations

27

Integrations

0

regions

Global

regions

Global

Overview

LiveChat is a chat software tool that improves your online customer service. It enables you to immediately respond to customers’ questions and monitor their online behavior.

With LiveChat, you can serve several customers at once,without keeping them waiting. By issuing customized chat greetings, you can proactively engage visitors and start a chat with them. While chatting, you can easily send and receive files without having to resort to 3rd party services.

The LiveChat window comes in 36 languages and a variety of colors and styles. To make the chat option more visible for your visitors, you can set up an eye-catcher that will get their attention. You can also adjust the feel and look of the chat window using CSS styles. 

Website Chat

Make your brand more accessible with a customizable chat popup that empowers potential customers to reach your team instantly. You can update the look, language and message within the the popup or present it as a button throughout your website. Plus, Pure Chat also lets you add a custom call-to-action at the end of each chat, so customers can be driven toward the next step in their buying journey.

Unique Features & Benefits

Chats

Quickly respond to your customers and handle several chats at once using the chat improvements.

Tickets

Keep the communication going and handle cases via tickets.

Customization

Fine-tune the look of your live chat and develop your brand awareness.

Tags

Assign case-specific tags to chats and tickets to easily find them in the Archives.

File-sharing

Share file with your website visitors over chat.

Applications

A wide range of applications you can use to monitor your site and chat with visitors.

Archives

Easy access to your previous communication with visitors.

Engagement

Encourage your online visitors to start a chat with you through a personalized chat greeting or a custom chat button.

Social-media

Useful social media integrations will help you grow and nurture your social media presence and follower base.

Personal Chat Page

Your customers and prospects would love to talk to you. These customizable profile pages allow anyone with your personal URL to begin a one-on-one live chat, so they can connect to setup a meeting, discuss product info, and get questions answered faster.

Operator Dashboard

  • Canned Responses
  • Availability & Scheduling
  • Multi-Chat Management
  • Operator-to-Operator Chat

Moblie

Use our native apps to answer customer questions on-the-go and provide awesome customer service from any iOS or Android device.

See how it works

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