LiveChat is a chat software tool that improves your online customer service. It enables you to immediately respond to customers’ questions and monitor their online behavior.
With LiveChat, you can serve several customers at once,without keeping them waiting. By issuing customized chat greetings, you can proactively engage visitors and start a chat with them. While chatting, you can easily send and receive files without having to resort to 3rd party services.
The LiveChat window comes in 36 languages and a variety of colors and styles. To make the chat option more visible for your visitors, you can set up an eye-catcher that will get their attention. You can also adjust the feel and look of the chat window using CSS styles.
Quickly respond to your customers and handle several chats at once using the chat improvements.
Keep the communication going and handle cases via tickets.
Fine-tune the look of your live chat and develop your brand awareness.
Assign case-specific tags to chats and tickets to easily find them in the Archives.
Share file with your website visitors over chat.
A wide range of applications you can use to monitor your site and chat with visitors.
Easy access to your previous communication with visitors.
Encourage your online visitors to start a chat with you through a personalized chat greeting or a custom chat button.
Useful social media integrations will help you grow and nurture your social media presence and follower base.
LiveChat can also be integrated with a lot of third-party platforms & apps.
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