App of the Day
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An entirely new way to connect with your customers

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Overview of Intercom

Intercom is a single platform for everyone in your business to communicate with customers. Send them messages based on who they are and what they do in your web and mobile apps.

Intercom shows you who is using your product and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

We're helping thousands of web and mobile businesses connect with millions of users every day, including Heroku, HubSpot, invision, Wistia, buffer, and Chartboost.

Unique Features of Intercom

See who your customers are & what they do in your product

Intercom shows you the people using your web and mobile apps and what they do in them. Now you can answer questions about your customer base in real-time.

Get quality product feedback from the right customers

Make informed product decisions by asking the right customers for feedback at the right times with event-triggered in-app and email messages.

Guide new signups to become active customers

Onboard and convert new users of your web and mobile apps with automated email and in-app messages, triggered by time or events.

Streamline support for your team and your customers

Intercom’s shared inbox makes it easy for teams to handle support requests. Assign messages, see customer profiles, and respond in-app or by email.

Features checked in Intercom

  • A/B Testing
  • API Access
  • Analytics and Reporting
  • Behavioral Triggers
  • Content Recommendations
  • Content Widgets
  • Dynamic Content
  • Machine Learning
  • Navigation Management
  • Social Integration
  • User Segmentation

Specifications for Intercom



Operating Systems